All sales are final. AREA 15 LABS does not accept returns or cancellations on research peptide orders due to the sensitive laboratory nature of our products.
No Returns Accepted
Research peptides are specialized laboratory compounds that cannot be resold once shipped. For quality control, safety, and compliance with research-use regulations, we maintain a strict no-returns policy on all orders.
Damaged or Defective Items
The only exception to our no-returns policy is for damaged or defective items. To qualify for a replacement or refund:
- Report damage within 24 hours of delivery
- Provide clear photo proof of the damaged product and packaging
- Contact support@gentleman.dotclickdevelopers.com immediately
Failure to report damage within 24 hours voids all claims. All refund and replacement decisions are at the sole discretion of AREA 15 LABS.
No Cancellations
Orders enter our same-day dispatch queue immediately upon placement. We do not accept cancellations after purchase. Please review your order carefully before completing checkout.
Refund Eligibility
Refunds are only issued for:
- Damaged items (with required photo proof within 24 hours)
- Missing items from confirmed orders
Approved refunds are processed to the original payment method within 5-7 business days.
Contact for Order Issues
For questions related to refunds, returns, or damaged items:
- Email: support@gentleman.dotclickdevelopers.com
- Phone: 210-560-3410
Business hours: Monday-Friday, 10AM-3PM CST, excluding holidays
All sales are final. Area 15 Labs does not accept returns or cancellations on research peptide orders due to the sensitive laboratory nature of our products.
No Returns Accepted
Research peptides are specialized laboratory compounds that cannot be resold once shipped. For quality control, safety, and compliance with research-use regulations, we maintain a strict no-returns policy on all orders.
Damaged or Defective Items
The only exception to our no-returns policy is for damaged or defective items. To qualify for a replacement or refund:
- Report damage within 24 hours of delivery
- Provide clear photo proof of the damaged product and packaging
- Contact support@gentleman.dotclickdevelopers.com immediately
Failure to report damage within 24 hours voids all claims. All refund and replacement decisions are at the sole discretion of Area 15 Labs.
No Cancellations
Orders enter our same-day dispatch queue immediately upon placement. We do not accept cancellations after purchase. Please review your order carefully before completing checkout.
Refund Eligibility
Refunds are only issued for:
- Damaged items (with required photo proof within 24 hours)
- Missing items from confirmed orders
Approved refunds are processed to the original payment method within 5-7 business days.
Contact for Order Issues
For questions related to refunds, returns, or damaged items:
- Email: support@gentleman.dotclickdevelopers.com
- Phone: 210-560-3410
Business hours: Monday-Friday, 10AM-3PM CST