RESEARCH USE ONLY — Not for human or animal consumption. | Order before 2PM CST for Same-Day Dispatch
Frequently Asked Questions
Find answers about shipping, orders, payments, and our research products.
- Shipping & Delivery
Where is my order?
Once your order ships, you'll receive an email with a USPS tracking number. You can use this to track your package in real-time on the USPS website.
Most US orders are delivered within 2-5 business days depending on your location.
If you haven't received a tracking email within 24 hours of your payment clearing (excluding weekends and holidays), please check your spam folder or contact us at support@gentleman.dotclickdevelopers.com.
When will my order ship?
Orders placed before 2:00 PM CST Monday–Friday ship the same business day. Orders placed after 2:00 PM CST or on weekends/holidays will ship the next business day.
How long does shipping take?
USPS typically delivers within 2-5 business days.
Is shipping really free?
Yes! We offer free USPS Priority Mail shipping on all US orders. No minimum purchase required.
When will I receive my tracking number?
Tracking numbers are sent via email once your order has been dispatched. You'll typically receive this within a few business hours of your order being processed.
Do you ship on weekends or holidays?
We do not ship on weekends or federal holidays. Orders placed during these times will be processed on the next business day.
- Orders & Payment
What payment methods do you accept?
We offer secure payment options including ACH/eDebit (pay by bank), as well as Visa and Mastercard. All transactions are protected with 256-bit SSL encryption to ensure your information remains safe.
Why is my order taking longer to process?
Most orders are processed within a few hours. Occasionally, payment verification may take up to 24 hours (excluding weekends and holidays). If your order hasn't shipped within 48 hours, please contact our support team.
Is my payment information secure?
Absolutely. We use industry-standard 256-bit SSL encryption and process payments through a secure infrastructure. We never store your banking credentials on our servers.
Can I modify or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. Once an order has entered the fulfillment process, changes cannot be made. Contact support@gentleman.dotclickdevelopers.com immediately if you need to make changes.
- Returns & Refunds
What is your return policy?
Due to the nature of our products, all sales are final. We don't accept returns or exchanges, but we're happy to help with any questions before you place your order!
What if I receive the wrong or damaged item?
If you receive an incorrect item(s) please contact us within 24hours of delivery with photos. We will send a replacement at no additional cost.
- Product Information
Are your products for human consumption?
No. All products sold by Area 15 Labs are strictly for laboratory research purposes only. They are not intended for human or animal consumption, diagnostic, or therapeutic use.
Can you provide advice on how to reconstitute products?
All products are sold for research purposes only. We do not supply reconstitution, dosing, or administration guidelines. For specific protocols, please refer to your research institution's standard operating procedures.
How pure are your products?
All our peptides are tested at ≥98% purity via HPLC analysis, with most batches exceeding 99% purity. Each product includes a batch-specific Certificate of Analysis (COA) from independent US-based laboratories.
How should I store the products?
Storage requirements vary by product. Please refer to the storage information listed on each individual product page for specific guidelines.
- Company & Support
What are your business hours?
Our support team is available Monday–Friday, 10:00 AM – 3:00 PM CST. We aim to respond to all inquiries within 24-48 hours during business days.
How can I contact customer support?
Got questions? Shoot us an email at support@gentleman.dotclickdevelopers.com or text us at (210) 957-9436. We usually get back within 24-48 hours on business days.
Where do you ship from?
All orders ship from our facility in Houston, Texas. We are a registered Texas LLC with transparent, US-based operations.
- Legal & Compliance
Are your products legal?
Yes. Research peptides are legal to purchase in the United States for legitimate scientific and laboratory research purposes. Buyers must be 21 years of age or older and agree that products will be used exclusively for research.
Are your products FDA approved?
Research peptides are not FDA-approved for human consumption, diagnosis, or treatment. They are sold strictly for research use. This is standard across the industry.
Do I need a prescription to buy research peptides?
Nope! Research peptides do not require a prescription. They're sold for laboratory and scientific research purposes only.
What does 'for research use only' mean?
It means our peptides are intended for laboratory research, scientific study, and in vitro testing only. They are not for human or animal consumption, personal use, or medical treatment.
- Research Peptides
What are research peptides?
Research peptides are synthetic short-chain amino acid compounds manufactured strictly for laboratory research purposes. These materials are intended for in vitro and in vivo scientific study only. They are not for human consumption, veterinary use, or any diagnostic or therapeutic application.
How should I store lyophilized peptides?
Store lyophilized peptide powder in a cool, dry place away from direct sunlight, heat, and moisture. For long-term stability, refrigeration at 2–8°C is recommended. Keep vials tightly sealed until ready for reconstitution in a laboratory setting.
What does "reconstitute" mean?
Reconstitution is the laboratory process of adding bacteriostatic water to lyophilized (freeze-dried) peptide powder to create a liquid solution for research use. Swirl the vial gently—do not shake vigorously, as agitation may compromise peptide integrity.
Are your peptides third-party tested?
Yes. All batches are independently tested by accredited laboratories for purity, identity, and potency. A Certificate of Analysis (COA) is available for every batch to support research quality control and documentation requirements.
What is a Certificate of Analysis (COA)?
A Certificate of Analysis is a formal document issued by an independent testing laboratory that verifies a compound's chemical identity, purity percentage, and molecular composition. COAs are essential for research documentation and regulatory compliance.
Are your peptides for human use?
No. All products sold by Area 15 Labs are strictly for laboratory research purposes only. They are not for human consumption, administration to animals, or any clinical, diagnostic, or therapeutic use. Researchers must comply with all applicable local, state, and federal regulations.
What is BPC-157?
BPC-157 is a synthetic pentadecapeptide composed of 15 amino acids. It represents a partial sequence of body protection compound and is studied in controlled laboratory environments for its molecular properties. For research use only.
What is TB-500?
TB-500 is a synthetic analog of thymosin beta-4, a naturally occurring 43-amino-acid peptide. It is manufactured for laboratory research to study its biochemical characteristics and molecular behavior. Not for human or veterinary use.
What is the difference between CJC-1295 with DAC and without DAC?
CJC-1295 without DAC (Mod GRF 1-29) has a shorter half-life and mimics natural pulsatile growth hormone-releasing hormone patterns. CJC-1295 with DAC incorporates a Drug Affinity Complex that extends its half-life for sustained research observation. Both are for laboratory research only.
What are GLP-1 receptor agonists?
GLP-1 receptor agonists are compounds that activate glucagon-like peptide-1 receptors. Research-grade examples include Semaglutide, Tirzepatide, and Retatrutide. These materials are studied in laboratory settings for their effects on metabolic pathways and receptor interactions. For research purposes only—not for human consumption.
What is GHK-Cu?
GHK-Cu (glycyl-L-histidyl-L-lysine copper) is a copper peptide that occurs naturally in human plasma and is synthesized for laboratory research. Researchers study its biochemical properties and molecular interactions in controlled settings.
What is NAD+?
NAD+ (nicotinamide adenine dinucleotide) is a coenzyme present in all living cells. It plays a critical role in cellular energy transfer and redox reactions. NAD+ is supplied for laboratory research to study its molecular and metabolic functions.
How do I select the right peptide for my research?
Peptide selection depends entirely on your specific research protocol and objectives. Review peer-reviewed literature, consult scientific databases such as PubMed, and ensure your study design aligns with the compound's documented molecular characteristics. All use must comply with institutional and regulatory guidelines.
What is the shelf life of lyophilized peptides?
When stored properly in a sealed container in a cool, dry environment, lyophilized peptides typically remain stable for 24–36 months. Refrigeration at 2–8°C may extend stability. Stability data is provided for research planning purposes only.
Do you offer bulk quantities for research institutions?
Yes. Area 15 Labs supplies research quantities for accredited laboratories and research institutions. Contact our research support team at support@gentleman.dotclickdevelopers.com for bulk availability, institutional pricing, and documentation requirements.
- Shipping & Delivery
Where is my order?
Once your order ships, you'll receive an email with a USPS tracking number. You can use this to track your package in real-time on the USPS website.
Most US orders are delivered within 2-5 business days depending on your location.
If you haven't received a tracking email within 24 hours of your payment clearing (excluding weekends and holidays), please check your spam folder or contact us at support@gentleman.dotclickdevelopers.com.
When will my order ship?
Orders placed before 2:00 PM CST Monday–Friday ship the same business day. Orders placed after 2:00 PM CST or on weekends/holidays will ship the next business day.
How long does shipping take?
USPS Priority Mail typically delivers within 2–3 business days. Please note that holidays and severe weather conditions may cause delays.
Is shipping really free?
Yes! We offer free USPS Priority Mail shipping on all US orders. No minimum purchase required.
When will I receive my tracking number?
Tracking numbers are sent via email once your order has been dispatched. You'll typically receive this within a few hours of your order being processed.
Do you ship on weekends or holidays?
We ship Monday–Friday. Orders placed on weekends or federal holidays will be processed the next business day. Need it sooner? We may be able to ship on Saturday depending on team availability — just email us at support@gentleman.dotclickdevelopers.com and we'll do our best to accommodate.
- Which Payment Option Is Right For Me?
Same Day Bank Payment ⭐ Easiest
Best for US customers with a checking account. Fastest processing — funds debit directly from your bank via Link Money. No extra fees. Order ships same day.
Pay with Credit/Debit Card ⭐⭐ Easy
Best for customers who prefer card payments or don't have a US bank account. All you have to do is type in your credit card number. Small processing fee may apply.
- Which Payment Option Is Right For Me?
Same Day Bank Payment
Step 1: At checkout, select "Same Day Bank Payment"
Step 2: Click "Pay with Link Money"
Step 3: Securely link your bank account via Link Money (bank-grade encryption)
Step 4: Select your checking account
Step 5: Confirm payment amount
✅ What happens next: Your order processes instantly and ships same day.
Credit/Debit Card
Not sure which to pick? Here's the breakdown:
💳 Credit Card — Fastest checkout. No account needed. No extra signup. Just enter your details and you're done.
Step 1: At checkout, select "Card Payment"
Step 2: Enter your name as it appears on the card
Step 3: Enter your card number
Step 4: Enter the expiration date
Step 5: Enter the security code (CVV)
Step 6: Click "Complete Purchase"
✅ What happens next: Your payment is securely processed. Takes about 30s. You'll get an email confirmation shortly after. That's it!
- Returns & Refunds
What is your return policy?
Due to the nature of our research peptide products, all sales are final. We do not accept returns or offer refunds once an order has been placed or shipped. If you have any concerns about your order, please contact our support team at support@gentleman.dotclickdevelopers.com and we'll be happy to assist.
What if I receive the wrong or damaged item?
Received the wrong product or damaged items? Contact us within 24hours of delivery with photos and we'll ship a replacement at no extra charge.
- Legal & Compliance
Are your products legal?
Yes. Research peptides are legal to purchase in the United States for legitimate scientific and laboratory research purposes. Buyers must be 21 years of age or older and agree that products will be used exclusively for research.
- Company & Support
What are your business hours?
Our support team is available Monday–Friday, 10:00 AM – 3:00 PM CST. We aim to respond to all inquiries within 24-48 hours during business days.
How can I contact customer support?
Need help? Email us at support@gentleman.dotclickdevelopers.com or text 210-701-0742. We typically respond within 24–48 hours during business days.
Where do you ship from?
All orders ship from our Texas facility. Area 15 Labs is a registered US-based LLC with transparent operations.
Still have questions?
Can't find what you're looking for? Our support team is here to help during business hours.
Response time: 24-48 hours during business days
Browse Products
View our catalog of research peptides
Shipping Info
USPS delivery within 2-5 business days
Contact Us
support@gentleman.dotclickdevelopers.com